"The atmosphere in the home was warm and welcoming and we saw laughter, warmth and trust between people and staff. People felt listened to. Staffing levels enabled staff to spend plenty of individual time with people and ensured their needs and preferences could always be met, as well as fostering strong and trusting relationships. Staff spoke passionately and positively about people."
A huge congratulation and well done is needed for our residential team, we have just received the results back for the CQC inspection that was carried out in May over two days. The result is fantastic and the whole team worked so hard to achieve it!
The full report Can be found here CQC website
It is a brilliant achievement, Well done team.